Privacy Policy

Depending on how you interact with Talaia Prime, we may process identifying and contact information; the information included in your inquiries; real estate preferences such as location, property type, or budget; data necessary to schedule visits or provide services; your consent to receive marketing communications; and basic technical data derived from your browsing activity, website security, and the website’s operation.

3.1. Real Estate Inquiries and Requests

We will process your data to respond to messages, understand your needs, provide property information, prepare proposals, schedule visits, and carry out steps leading up to a potential contract. The legal basis is the implementation of precontractual measures you have requested and, for general inquiries, our legitimate interest in responding to the message you have sent us.

If the inquiry does not lead to a subsequent relationship, we will retain the data for a maximum of 12 months from the last interaction. After that, the data will remain on file only as long as necessary to address potential liabilities.

3.2. Provision of Services and Contractual Relationship

When you hire our services, we will process your data to manage the relationship, organize visits, document transactions, fulfill orders, and meet administrative, accounting, tax, and legal obligations. The legal basis is the performance of the contract and compliance with legal obligations. We will retain this data for the duration of the relationship and, thereafter, for the applicable legal retention and statute of limitations periods.

3.3. Real Estate Promotions, New Listings, and Opportunities

We can only send you promotions, updates about Talaia Prime, and real estate opportunities via email—and, if you provide your number for this purpose, via WhatsApp or SMS—if you voluntarily check the specific box. The legal basis for this is your consent, which is separate from the handling of your inquiry.

We will process your data for this purpose until you withdraw your consent. After that, we may retain the minimum necessary information on an opt-out list to prevent further mailings, as well as proof of consent for as long as necessary to fulfill our legal obligations.

3.4. Security, Operation, and Cookies

We may process technical data and security logs to protect the website, prevent abuse, resolve issues, and ensure its operation. The legal basis is our legitimate interest in maintaining a secure service. When we use non-essential cookies, the basis will be the consent obtained through the cookie manager.

3.5. Exercising Legal Rights and Obligations

The data included in requests for rights and in communications necessary to demonstrate regulatory compliance will be processed on the basis of a legal obligation and will be retained for the required periods.

Fields marked as required are necessary to process your request. If you do not provide this information, Talaia Prime may not be able to respond to you.

We do not sell your personal data. Your personal data may be accessed by providers of hosting, email, website maintenance, forms, customer management, messaging, or marketing campaigns, who act as data processors and are subject to the corresponding safeguards.

When necessary for your request or for a transaction, we may disclose the data to property owners, developers, partner agencies, consultants, notaries, financial institutions, or other professionals involved. We will limit the information to what is necessary and apply the appropriate legal basis. We may also disclose it to government agencies, courts, or authorities when there is a legal obligation to do so.

Some technology or messaging providers may process data outside the European Economic Area. In such cases, we will use providers that offer a valid basis for the transfer, such as an adequacy decision or appropriate safeguards in accordance with Article 46 of the GDPR. You may request additional information about these safeguards by writing to info@talaiaprime.com.

You may request access to your data, its correction or deletion, restriction of processing, data portability when applicable, and the right to object to certain processing activities. You may also withdraw your consent to receive marketing communications at any time, without this affecting the lawfulness of any processing carried out prior to such withdrawal.

To exercise your rights, you can write to info@talaiaprime.com to Calle Mallorca, nº 5, 07160 Calvià, Illes Balears. Indicate the right you wish to exercise and provide only the information necessary to verify your identity when there is reasonable doubt.

If you believe that your data is not being processed properly, you may file a complaint with the Spanish Data Protection Agency.

Each commercial communication will clearly identify Talaia Prime and will include a simple and free mechanism to stop receiving them. You can also request to unsubscribe by writing to info@talaiaprime.com. The withdrawal will apply to future communications.

Talaia Prime does not adopt exclusively automated decisions that produce legal effects or significantly affect you. If you authorize commercial communications, we may use your real estate preferences to select more relevant information, without adopting decisions with those effects.

We will apply technical and organizational measures proportionate to the risk to protect your data against unauthorized loss, alteration, access, or disclosure. Individuals and providers who access the data must respect confidentiality.

The real estate services on this website are not intended for minors under 18 years of age. If we detect that we have received data from a minor without a valid basis, we will take reasonable steps to delete it.

We may update this policy when treatments, providers, or legal requirements change. We will always indicate the date of the last update and, when the change is relevant, we will inform you through appropriate means.